Frequently Asked Questions (FAQs)

We have answered some of the questions that we get asked often. Explore them below, and contact us if you have further worries.

Yes, we offer refunds under certain conditions. If you are not satisfied with your product, you can return it within 7 days of delivery, provided it is unused, in its original packaging, and meets our return policy requirements. Please contact us for assistance with the return process.

We accept a variety of payment methods to make shopping convenient for you. If you do not have the required payment method, you can use alternatives such as bank transfers, or PayPal. For specific payment options available in your region, please contact us for guidance.

We strive to deliver your products on time, but in rare cases, delays may occur due to unforeseen circumstances. If your delivery is delayed, please contact our customer service team immediately. We will provide you with updates on your order status and work to resolve the issue as quickly as possible.